Are you a travel consultant who loves working in the travel industry? The person your friends always turn to for suggestions on their holiday destinations? Always ‘in the know’ about all the new hotel openings about town and best places to go on holiday to? Someone who thrives in a fast paced and fun working environment?
We are looking for motivated and resourceful individuals to join our APAC team. As a Travel Specialist, your primary role is to fulfill leisure travel requests on behalf of our members, including scheduled, no frills and chartered flight only requests from our global membership network, with a high volume of first and business class requests. Your exceptional customer service skills, commercial judgement, skillful use of the our job management system and GDS booking technology (preferably Amadeus), and passion for travel will deliver superb member satisfaction and repeat usage of Ten concierge for travel and other services offered by the business.
Requirements
The ideal candidate will have:
- Demonstrated experience in a dedicated flight sales role in a travel agency, tour operator or concierge business
- Experience working as a Cruise Specialist would be an advantage
- English/Mandarin/Cantonese – written and spoken
- Hands-on experience in one or more GDS systems, ideally Amadeus, including complex multi-sector and round the world routing departing from all major global hubs
- A knowledge of and enthusiasm for a wide range of leisure and city destinations and types of travel.
- Proven success in putting together luxury holidays for affluent clients
- Superb attention to detail especially when working under pressure
- Dedication to customer satisfaction, show a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skills
- Self-motivation, committed and possess initiative & drive in the job
If you're ready to turn travel dreams into reality and create unforgettable memories for members, we invite you to apply. Embark on a journey with us and redefine the way the world experiences travel. Your expertise and passion can make a world of difference.
Note: We thank all applicants for their interest, please note only candidates who meet the requirement shall be contacted.
Job Types: Permanent, Full-time
Salary: Up to RM60,000.00 per year
Supplemental pay types:
- Performance bonus
Application Question(s):
- Are you fluent in English/ Cantonese and Mandarin?
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