Operations Administrative Assistant
Job Summary:
We are seeking an Operations Administrative Assistant to provide administrative support to the Head of Sanlam Credit Solutions and the management team. The successful candidate will be expected to coordinate and set up meetings, manage reporting to stakeholders, liaise with internal and external stakeholders, support the coaching team, and manage stakeholder meetings.
Responsibilities:
- Coordinate and set up Exco, MANCO, and Board meetings, including preparing agendas, organizing meeting logistics, and taking minutes.
- Schedule and coordinate meetings and appointments.
- Manage reporting to all stakeholders, including generating reports and presenting data.
- Perform data entry and maintain accurate records of operational activities.
- Liaise with internal stakeholders such as IDM and Sanlam along with our marketing and dev teams; external stakeholders, to ensure effective communication and collaboration.
- Provide support to the coaching team with incentives and team events, including organizing and coordinating logistics for team-building activities.
- Organize and manage stakeholder meetings, including preparing materials, coordinating logistics, and taking minutes.
- Communicate with internal teams and external partners to ensure smooth operations
Requirements:
- Excellent organizational and time-management skills.
- Ability to prioritize tasks and handle multiple deadlines.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
- Strong attention to detail and ability to maintain accurate records.
- Ability to work independently and as part of a team.
- Knowledge of credit solutions and financial services is preferred but not required.
Education and Qualifications:
- High school diploma or equivalent required
- At least 2 years of work experience.
This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
What’s in it for you?
Being South Africa’s largest company of its kind – IDM is continuously growing, with no signs of stopping. One of our core values is ‘growing people’ and we take that very seriously. We have internal learning opportunities to better our people, and leaders who are experts in their fields and freely impart knowledge and are open to new ideas. Our culture is one of collaboration, diversity, and helpfulness. That goes for our people internally and how we deal with our clients.
At IDM, you can play a part in educating and assisting real South Africans get out of tough financial situations. You can make a difference with the work you do.
Other key benefits:
- We make sure our employees are mentally and physically healthy with Healthy Together campaigns throughout the year.
- We offer various rewards and awards as tokens of recognition for hard work.
- We have a vibrant office in a lively part of the city
- We offer company benefits – like a half day off on your birthday, medical aid, retirement annuity, and further study opportunities should you meet relevant requirements.
- We have a culture of growth, meaning you have access to move both upwards or across in the business if you want to.
